ALL SALES ARE FINAL, NO REFUNDS

Purchases made through www.jollygreenhydroponics.com online store are immediately dispersed out to separate vendors, shipping fees, and applicable state sales taxes. These funds are impossible to retrieve for refund, once payments have been finalized. We strongly advise that you make certain that what you are purchasing from us will be satisfactory to your needs. If you have any questions or concerns about any of our showcased products, please contact us before making your purchase. There are often circumstances where more technical information is needed from the product manufacturers, and Jolly Green Hydroponics is always happy and willing to oblige such inquiries.

However, a request for product exchange can be made by contacting us within 30 days of the original purchase. Although, Jolly Green Hydroponics is NOT obligated to honor any such requests, the exchange request must be reasonable. We will consider, in certain circumstances, any damages or defects, wrong size, etc. Keep in mind, the customer/client will be charged for the full amount of return shipping each way, as well as, additional charges that may pertain to the exchange and/or upgrade.

Jolly Green Hydroponics & Consulting may suggest to our clients any probable solutions regarding purchase/s from our online store. However, Jolly Green Hydroponics, LLC will also advise within this user agreement as part of our Terms & Conditions, the sole responsibility for purchasing decisions remains with the customer/client. 

MANUFACTURER WARRANTIES TAKE EFFECT UPON FULL PURCHASE RECEIPT DATE

All purchases from www.jollygreenhydroponics.com will produce a purchase receipt including the date of purchase, as documented proof to the manufacturer for purposes of warranty requests. All warranty request approvals will remain with the manufacturer at their sole discretion, based upon the evidence and the warranty policies therein. 

Manufacturers' warranties will take effect upon full purchase receipt, including shipping fees, and applicable state sales taxes.

Damages in shipping & delivery, factory defects, malfunctions & misalignments will be handled directly with the product manufacturer, Jolly Green Hydroponics, LLC is not obligated, but will assist in customer obtaining a return merchandise authorization RMA number from the manufacturer, after warranty request has been approved by the manufacturer along with necessary proof of purchase and delivery of the product/s.